Frequently Asked Questions and Rates

  • Rates

    • $695 Residential

    • $795 Commercial

    • $50 Listing File

    • $50 Lease File

    • 5% Compliance

    • $195 Basic

    FAQs

    Q: What exactly does a Transaction Coordinator do for my business?

    A: Our TC service manages the entire administrative process from contract to close. This includes opening escrow, managing deadlines, coordinating escrow/title, ensuring all disclosures are signed, and maintaining communication between all parties to ensure a smooth, on-time closing.

    Q: How do you handle communication with my clients?

    A: We act as a professional extension of your brand. We can handle as much or as little client contact as you prefer, keeping them informed of milestones and paperwork requirements while you focus on finding their next home or listing.

    Q: Which platforms do you use for transaction management?

    A: We are proficient in industry-standard platforms like SkySlope, DocuSign, Glide, and PropDisc. If you have a preferred internal system, we can integrate seamlessly into your existing workflow.

    Q: Is there a fee if the transaction fails to close?

    A: At Lumos Ledger, we typically operate on a "No Close, No Fee" basis for TC services. We only get paid when you get paid, ensuring our interests are fully aligned with your success. *If you have more than 5 cancelations in a calendar year, we will charge $25 per file

  • Rates

    • $195 Independent Broker File

    • $400 Agent Issues (up to 20 files)

    • $500 Active Escrow review (up to 25 files)

    • $1,500 Active Escrow review (up to 100 files)

    • $750 Closed Escrow review (up to 50 files)

    • $1000 Closed Escrow review (up to 100 files)

    FAQs

    Q: How do you ensure my files meet DRE audit standards?

    A: We perform a meticulous "Broker-Ready" audit on every file. This includes verifying that all disclosures are present, fully executed, dated correctly, and organized according to DRE regulatory requirements.

    Q: Can you help me clean up backlogged or incomplete files?

    A: Yes. We offer "Compliance Rescue" services where we review files, identify missing documentation, and reach out to necessary parties to retrieve signatures, ensuring your brokerage remains compliant in the event of an audit.

    Q: What is the difference between your TC service and File Compliance?

    A: While TC is about moving the deal forward, Compliance is about protecting your license. Our compliance service focuses strictly on the "paper trail"—ensuring every document required by the DRE is present and legally sound.

  • Rates

    • $100 Agent review (all platforms)

    • $1,000/month Team Review (up to 20 agent)

    • $1,500/month Brokerage Review (up to 30 agent)

    • $3,000/month Brokerage Review (up to 50 agent)

    • $75/hour Revision Consultation

    FAQs

    Q: Why is social media compliance important for Real Estate agents?

    A: The DRE has strict rules regarding "fair housing" language, license number visibility (DRE #), and brokerage identification. Non-compliance can lead to heavy fines or license suspension. We ensure every post meets these legal standards.

    Q: Do you review my existing ads or just new ones?

    A: We do both. We can perform a "Compliance Audit" of your current social media profiles and websites, or we can review new marketing campaigns before they go live (your Broker of Record has final approval).

    Q: What are the most common DRE advertising violations you catch?

    A: The most common errors include missing "Team" designations, font sizes for brokerage names being too small compared to the agent's name, and failing to include the DRE license number on digital "first point of contact" materials.

  • Rates

    • $20/post Content Creation

    • $195 Website/SEO review

    • $35/hour Website creation/editing

    FAQs

    Q: What kind of content do you create for real estate professionals?

    A: We create a mix of educational "Value Posts," "Just Listed/Sold" graphics, local community highlights, and engaging Reels/Shorts that showcase your personality and expertise.

    Q: Do I need to provide the photos and videos?

    A: While custom media from your listings is always best, we can also use high-quality stock footage, market data graphics, and curated lifestyle content to keep your feed active even when you don't have a current listing.

    Q: Do you post the content for me, or do I do it myself?

    A: We offer full-service management. We can curate, caption, schedule, and post the content directly to your Instagram, Facebook, and LinkedIn profiles, saving you hours of work every week.

    Q: Do you build websites from scratch or just edit existing ones?

    A: We offer both. Utilizing Squarespace or Wix , we can create a website/landing page or edit your existing website.

    Q: How often should my website content be updated for SEO?

    A: Ideally, your site should be updated at least 2–4 times a month. We help by creating blog content, updating community pages, and refreshing market data to show search engines that your site is active and authoritative.

  • Rates

    • $250 Setup

    • $300/month Reconciliation

    • $50 each Reports

    FAQs

    Q: Can you help me separate my personal and business expenses?

    A: Absolutely. This is the first step in professionalizing your business. We set up your Chart of Accounts in QuickBooks or Zoho Books to ensure every coffee, closing gift, and gas receipt is tracked in the correct category for tax season.

    Q: What does "Account Reconciliation" mean and why do I need it?

    A: Reconciliation is the process of matching your bank and credit card statements to your bookkeeping software. This ensures no transactions are missing or duplicated, providing you with a 100% accurate picture of your profit and loss.

    Q: Can you help me get ready for my CPA at the end of the year?

    A: Yes. Our goal is to make tax season stress-free. We ensure your books are "Tax-Ready" so you can simply hand over a login or a clean PDF report to your CPA, likely saving you money on accounting fees.