Frequently Asked Questions and Rates

  • Rates

    • $695 Residential

    • $795 Commercial

    • $50 Lease File

    • 5% Compliance

    • $195 Basic

    FAQs

    Q: What exactly does a Transaction Coordinator do for my business?

    A: Our TC service manages the entire administrative process from contract to close. This includes opening escrow, managing deadlines, coordinating escrow/title, ensuring all disclosures are signed, and maintaining communication between all parties to ensure a smooth, on-time closing.

    Q: How do you handle communication with my clients?

    A: We act as a professional extension of your brand. We can handle as much or as little client contact as you prefer, keeping them informed of milestones and paperwork requirements while you focus on finding their next home or listing.

    Q: Which platforms do you use for transaction management?

    A: We are proficient in industry-standard platforms like SkySlope, DocuSign, Glide, and PropDisc. If you have a preferred internal system, we can integrate seamlessly into your existing workflow.

    Q: Is there a fee if the transaction fails to close?

    A: At Lumos Ledger, we typically operate on a "No Close, No Fee" basis for TC services. We only get paid when you get paid, ensuring our interests are fully aligned with your success. *If you have more than 5 cancelations in a calendar year, we will charge $25 per file

  • Rates

    • $195 Independent Broker File

    • $400 Agent Issues (up to 20 files)

    • $500 Active Escrow review (up to 25 files)

    • $1,500 Active Escrow review (up to 100 files)

    • $750 Closed Escrow review (up to 50 files)

    • $1000 Closed Escrow review (up to 100 files)

    FAQs

    Q: How do you ensure my files meet DRE audit standards?

    A: We perform a meticulous "Broker-Ready" audit on every file. This includes verifying that all disclosures are present, fully executed, dated correctly, and organized according to DRE regulatory requirements.

    Q: Can you help me clean up backlogged or incomplete files?

    A: Yes. We offer "Compliance Rescue" services where we review files, identify missing documentation, and reach out to necessary parties to retrieve signatures, ensuring your brokerage remains compliant in the event of an audit.

    Q: What is the difference between your TC service and File Compliance?

    A: While TC is about moving the deal forward, Compliance is about protecting your license. Our compliance service focuses strictly on the "paper trail"—ensuring every document required by the DRE is present and legally sound.

  • Rates

    • $100 Agent review (all platforms)

    • $1,000/month Team Review (up to 20 agent)

    • $1,500/month Brokerage Review (up to 30 agent)

    • $3,000/month Brokerage Review (up to 50 agent)

    • $75/hour Revision Consultation

    FAQs

    Q: Why is social media compliance important for Real Estate agents?

    A: The DRE has strict rules regarding "fair housing" language, license number visibility (DRE #), and brokerage identification. Non-compliance can lead to heavy fines or license suspension. We ensure every post meets these legal standards.

    Q: Do you review my existing ads or just new ones?

    A: We do both. We can perform a "Compliance Audit" of your current social media profiles and websites, or we can review new marketing campaigns before they go live (your Broker of Record has final approval).

    Q: What are the most common DRE advertising violations you catch?

    A: The most common errors include missing "Team" designations, font sizes for brokerage names being too small compared to the agent's name, and failing to include the DRE license number on digital "first point of contact" materials.

  • Rates

    • $75 Content Calendar (per month by platform)

    • $195 Website/SEO review

    • $35/hour Website creation/editing

    FAQs

    Q. "I’m already wearing ten hats—how is adding a calendar going to save me time instead of just being more work?"

    A. It’s a valid concern! While the initial setup takes a couple of hours, it eliminates the "daily decision fatigue." Instead of spending 30 minutes every morning staring at a blank screen, you spend one afternoon "batching" your content for the next two weeks. This shifts you from being reactive to proactive, allowing you to focus on running your business while your marketing runs on autopilot.

    Q. "If I plan everything out a month in advance, won't my brand feel robotic or out-of-touch with what’s happening right now?"

    A. Not at all. A content calendar is a flexible roadmap, not a locked vault. By scheduling your "evergreen" content (tips, testimonials, and brand stories) ahead of time, you actually free up mental energy to post those spontaneous, "in-the-moment" updates. Think of the calendar as your safety net; it ensures your brand stays active even when you're too busy to post in real-time.

    Q. "I don't have a huge following yet. Do I really need a formal calendar, or can I just post whenever I have something to say?"

    A. Consistency is actually more important when you’re small. Algorithms on platforms like Instagram and LinkedIn prioritize accounts that post reliably. A calendar ensures you don't go through "ghost periods" where you disappear for two weeks, which can hurt your reach. Plus, a calendar helps you track what actually works, so you aren't wasting time creating content that your small (but growing!) audience doesn't care about.

    Q: Do you build websites from scratch or just edit existing ones?

    A: We offer both. Utilizing Squarespace or Wix , we can create a website/landing page or edit your existing website.

    Q: How often should my website content be updated for SEO?

    A: Ideally, your site should be updated at least 2–4 times a month. We help by creating blog content, updating community pages, and refreshing market data to show search engines that your site is active and authoritative.